Returns 30 Day Money Back Gurantee
NADIS Jewelry offers a hassle-free 30-day money back guarantee on NON Special Order items. Please refer to the Returns, Cancellations, and Exchanges Policy for further instructions.
Return, Cancellations, Exchanges Policy:
In the event that you need to return or exchange any item(s) ordered, a Return or Exchange Authorization is required prior to sending any merchandise back to NADIS Jewelry. Items returned or exchanged cannot be worn or tampered with, and must in include the original invoice, tags, and packaging. Please call (213) 489-1915, or email firstname.lastname@example.org to aquire your return or exchange authorization number.
Return Authorizations must be requested within 30 days of ordering the merchandise.
We must receive the item back at our offices within 30-days from when you received your package.
The refund issued will be the full amount paid for the item, minus the fees incurred by NADIS Jewelry when initially shipping your order.
Please Note: Special Order items are NOT REFUNDABLE due to the specific nature of the request. Special order Items are those which are not listed on our website.
If your order was made with a credit card, bank wire, or paypal we will credit your account or mail a refund check within 14 business days. Credits to your account should show on your next billing statement/cycle depending on your issuing bank.
Call or email us to receive your Return Authorization Number Phone: (213) 489-1915 Email: email@example.com
Package your return merchandise.
Include ALL original documentation such as; diamond certificate, invoice, and any accompanying boxes that your package arrived in.
For your security, please DO NOT indicate the contents of the package on the exterior of the box Insure and Ship Package. NADIS Jewelry is not responsible for any loss or damage that occurs during shipping
DO NOT DISCLOSE the contents when insuring the package with your shipping agency.
Address the package Please make sure that your name and address are clearly printed on the outside of the package Mail to :
625 South Hill Street, Suite 134
Los Angeles, CA 90014